Help & Support

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How Can We Help You?

We’re here to assist you with bookings, payments, services, and any questions related to your experience with Mistriwale.

Booking & Scheduling

  • How to book a service
  • Reschedule or cancel a booking
  • Service availability
  • Technician assignment & ETA

Payments & Billing

  • Payment methods accepted
  • Payment issues
  • Invoice or receipt request
  • Refund & cancellation support

Service Related Support

  • Technician did not arrive
  • Service quality issues
  • Request rework
  • Incomplete service

Account & App Issues

  • Login or OTP issues
  • Profile updates
  • App errors or crashes
  • Notification issues

Contact Support

Email: contact@mistriwale.in

Phone / WhatsApp: +91-9833358337

Support Hours: Mon – Sun | 9:00 AM – 8:00 PM

Frequently Asked Questions

How do I cancel a service?
You can cancel a service from the app or website before the service starts.

What if the technician doesn’t arrive?
Please contact support immediately. We’ll arrange an alternative or refund if applicable.

Are technicians verified?
Yes, all service professionals are verified and trained.

How do I request a refund?
Refund requests can be raised within 24 hours of the scheduled service.